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Customer Helpdesk

helpdesk@directcgroup.com

Opening hours
Mon – Fri: 8am – 6pm
Sat & Sun: 9am – 5pm

* Except Bank Holidays

Lines are open between 8am - 6pm Monday to Friday and 9am - 5pm Saturdays and Sundays, except on bank holidays or other holidays in United States when the bank is not open for business. Call charges may vary. Please contact your phone company for details. We may record or monitor calls to confirm details of our conversations, and for verification and quality purposes.

Direct Capital Group is a trading name of Direct Capital Group Bank Limited. Registered in United States R568. Registered office: Donegall Square West, Belfast BT1 6JS. Direct Capital Group Bank Limited is a member of the Direct Capital Group Group. Direct Capital Group Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Complaints should be addressed to our Legal Department. Direct Capital Group Bank Limited is entered in the Register maintained by the Financial Conduct Authority, Financial Services Register registration number 122261. VAT number GB853 7590 92. Direct Capital Group Bank Limited adheres to the Standards of Lending Practice which are monitored and enforced by the LSB: lendingstandardsboard.org.uk.

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